[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"layout-site":3,"group-977":15},{"site":4},{"id":5,"domain":6,"name":7,"tagline":8,"description":9,"theme":10,"operator_name":14,"contact_email":13},1,"gagimo.com","Gagimo","ガジェット情報は、ガギモで","ガジェット・テック関連のニュースをまとめてお届けするサイトです。",{"primary_color":11,"secondary_color":12,"logo_url":13,"favicon_url":13},"#93c5fd","#fdba74",null,"株式会社int",{"group":16},{"id":17,"title":18,"description":19,"key_points":20,"topic_type":25,"main_product_name":18,"articles_count":5,"first_published_at":26,"last_published_at":26,"indexable":27,"affiliate_links":28,"articles":31,"related_digests":41},977,"Zoom Contact Center","コンタクトセンター市場に、「CX（カスタマーエクスペリエンス）の向上」と「エージェントの負荷軽減」の両立を目指す「AIの業務適用」という新たなトレンドが到来している。それを実現するCCaaSとして、注目を集めるのが「Zoom Contact Center」だ。クラウドネイティブで“AIネイティブ”なこのソリューションについて解説する。",[18,21,22,23,24],"AI","コンタクトセンター","CX","エージェント負荷軽減","product","2025-11-20T09:00:00.000+09:00",false,{"rakuten":29,"amazon":30},{"available":27},{"available":27},[32],{"id":33,"title":34,"summary":19,"url":35,"published_at":26,"image_url":36,"author":13,"feed_source":37},1154,"中小規模のコンタクトセンターでも、AIをフル活用できる「Zoom Contact Center」","https://ascii.jp/elem/000/004/351/4351230/?rss","https://ascii.jp/img/2025/11/12/4371524/s/4c0e95c71ec43e56.jpg",{"id":38,"name":39,"site_url":40},5,"ASCII.jp","https://ascii.jp/",[]]